Frequently Asked Questions (FAQ)

 


I forgot my password.  What do I do?

Click Lost Your Password? link and enter your email address.  You will then receive an email with a link to reset your password.


How to make a purchase?

Starting from the Home page – click Course Catalog in the navigation menu.  Then select desired course or package. Here you’ll find a detailed description and directions. Click the Purchase button to process.

Complete billing and account details. Under orders summary you have the option of adding a coupon code. Select the “Click here to enter your code” button and ender the code. Click the “APPLY COUPON” button to process. Skip this option if you have no coupon code.

Next is Payment Details.

Credit or Debit Card Option. Select and enter your credit or debit card information and click the “BUY NOW” button. You will receive several emails regarding your purchase and have immediate access to the course or package.

Manual Option. Select and click the “BUY NOW” button. You will receive an email with directions on how to make your payment by check or purchase order. You will not have access to the course or package until payment is received.


Do you offer group discounts for your online courses?

Yes we do!  Our group discount applies to groups of five or more.  Email or call us and start saving today.


Can I save my course progress and resume at a later date?
Yes, all of our courses and your progress are retained within the learning system so you can move through your courseware with ease.


Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365. Contact information is at our Contact page.